Lake Kivu Serena Hotel - Gisenyi

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Lake Kivu Serena Hotel - Gisenyi
$$$$

Overview

4-star beachfront resort on the shores of Lake Kivu

Private Beach & Pool

Lake Kivu Serena Hotel has a private beach reserved exclusively for hotel guests, a rare feature in Rwanda's resort area. The outdoor swimming pool offers lake views, a pool bar, and a shallow end for children. Sun umbrellas and sun loungers are available on the beach and around the pool.

Dining & Cuisine

The on-site restaurant serves meals that highlight Rwandese culture and local ingredients, with a kid-friendly buffet and special diet menus available. Guests can order wine or champagne from the bar, and 24-hour room service is provided. Chef Joyce, frequently mentioned in guest reviews, prepares dishes that have been described as some of the best meals during stays at Serena Hotel Gisenyi.

Recreation & Activities

Lake Kivu Serena Hotel offers a tennis court with equipment, guided walking tours, and bike tours around the property. Guests can join tour or class about local culture, or watch live music and live sport events on-site. The hotel also provides water sports access through the private beach, with kayaking and boat cruise services available on request.

Business & Events

Serena Hotel Gisenyi has meeting and banquet facilities that can accommodate corporate clients and social events. The property includes diverse outdoor event venues overlooking Lake Kivu, suitable for conferences and gatherings. Business travelers have access to a 24-hour front desk and airport shuttle services arranged upon request.

Family & Children

Lake Kivu Serena Hotel Rwanda provides a kid-friendly buffet, kids' meals, and a playground visible from some guest rooms. Babysitting and child services are available, and the shallow end of the pool is safe for younger guests. Families can use the tennis court and join walking tours or bike tours together.

  • Private Beach: Exclusive beach reserved for hotel guests
  • Pool: Outdoor swimming pool with lake views and pool bar
  • Dining: Restaurant featuring Rwandese cuisine and local ingredients
  • Activities: Tennis court, guided tours, bike tours, water sports
  • Business: Meeting and banquet facilities with lake views
  • Family: Kid-friendly buffet, playground, babysitting services
Good to know
Check-in/Check-out
from 14:00-23:30
from 01:00-11:00
Amenities
Private parking is possible on site for free.
Wireless internet is available in the hotel rooms for free.
Other information
Breakfast
At the hotel Lake Kivu Serena guests are invited to a full breakfast served for free. 
Pets
Pets are not allowed.
Building
Year renovated:2006
Number of rooms:44
Price calendar
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Rooms and availability

Superior Queen Room
  • Room size:

    250 sq. feet

  • Bed options:
    1 Double bed
  • Shower
  • Coffee machine
Family Room
  • Room size:

    270 sq. feet

  • Bed options:
    2 Double beds
  • Shower
  • Coffee machine
King Suite
  • Room size:

    435 sq. feet

  • Bed options:
    1 King Size Bed
  • Coffee machine
  • Bathtub

Facilities

Main facilities

Free Wi-Fi

Free Wi-Fi in rooms

Free parking
Baggage storage
24-hour services

24-hour reception

Food/ Drinks

Outdoor dining area

Poolside snack bar

Restaurant

Welcome drink

Shuttle

Paid airport shuttle

Fitness/ Gym

Fitness center

Swimming pool

Outdoor swimming pool

Sports & Fitness

  • Fitness center
  • Tennis court

Services

  • Paid airport shuttle
  • Room service
  • Housekeeping
  • Laundry
  • Tours/Ticket assistance
  • Welcome drink

Dining

  • Restaurant
  • Poolside snack bar
  • Outdoor dining area
  • Special diet menus

Business

  • Meeting/ Banquet facilities

Children

  • Cribs
  • Babysitting/Child services
  • Children's buffet

Spa & Leisure

  • Outdoor swimming pool
  • Beach access
  • Beach umbrellas
  • Live entertainment
  • Garden area
  • Spa & wellness center
  • Massage
  • Pool with view
  • Shallow end

Room features

  • Free Wi-Fi in rooms
  • Air conditioning
  • Mini-bar
  • Sitting area
  • Dressing area
  • Patio
  • Terrace
  • Tea and coffee facilities
  • Dining table
  • Ironing facilities

Bathroom

  • Free toiletries

Self-catering

  • Electric kettle
  • Cookware/ Kitchen utensils

Bedroom

  • Electric blankets

Media

  • Flat-screen TV
  • AM/FM alarm clock

Room decor

  • Parquet floor
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Essential information about Lake Kivu Serena Hotel

💵 Lowest room price 243 US$
📏 Distance to center 100 yd
✈️ Distance to airport 3.6 mi
🧳 Nearest airport Goma, GOM

Location

Address
The address has been copied.
Gisenyi Rwanda, Gisenyi, Rwanda, 00100
Map view
Gisenyi Rwanda, Gisenyi, Rwanda, 00100
  • City landmarks
  • Nearby
  • Restaurants
Beach
Gisenyi Beach
100 yd
Kingfisher Journeys
100 yd
Gisenyi Public Beach
100 yd
Congo Nile Trail
100 yd
Ave de l'Indépendance
Green Hills Ecotours
100 yd
Restaurant
Bistro Restaurant & Wine Garage
100 yd
Restaurant
Calafia Cafe
200 yd
Restaurant
New Tam-Tam Bikini Bar & Restaurant
10.0 mi
Restaurant
Hotel Italiano Al Lago
10.2 mi

Reviews of Lake Kivu Serena Hotel

8.6 /10
Great
163 reviews
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#2 of 11 hotels in Gisenyi

FAQ about Lake Kivu Serena Hotel

What is the distance from the wonderful 4-star Lake Kivu Serena Hotel to Gisenyi city center?
Gisenyi city center is reachable within a 10-minute walk from the wonderful 4-star Lake Kivu Serena Hotel.
Which popular attractions are located near Lake Kivu Serena Hotel?
During their stay at Lake Kivu Serena Hotel guests can visit Rond Point Chukudu (2 miles), Green Hills Ecotours Tourist Information Center (0.3 miles) as well as ULK (1.3 miles) among others.
Is there free parking in the wonderful 4-star Lake Kivu Serena Hotel?
Yes, at the wonderful 4-star Lake Kivu Serena Hotel parking is provided on site for free.
Does the 4-star Lake Kivu Serena Hotel provide any food & drink options?
Guests are welcome to enjoy dishes of African cuisine served in the à la carte restaurant Kiyaga located at the 4-star Lake Kivu Serena Hotel.
What is check-in and check-out time at the hotel?
Guests of the hotel can check in from 2 PM to 11.30 PM and check out from 3 AM.
How much does a room at the Gisenyi hotel cost?
The prices at the Gisenyi hotel start from $202.
What payment methods are accepted in the wonderful 4-star Lake Kivu Serena Hotel?
Payment methods in the wonderful 4-star Lake Kivu Serena Hotel include:
  • сash
  • Mastercard
  • Visa
  • American Express
What kinds of rooms does the 4-star Lake Kivu Serena Hotel offer?
The 4-star Lake Kivu Serena Hotel offers such room types as Family Room, Suite, and Standard Double Room.
Which facilities are offered in the rooms of the wonderful 4-star Lake Kivu Serena Hotel?
All rooms of the wonderful 4-star Lake Kivu Serena Hotel feature a mini fridge bar, tea and coffee-making facilities as well as a personal safe, some of them boast a couch set and a cabinet.
What business facilities does the 4-star Lake Kivu Serena Hotel provide?
For business travelers the 4-star Lake Kivu Serena Hotel offers a conference room and a conference space as well as safes and complimentary wireless internet access.
Do you have a pool at the wonderful 4-star Lake Kivu Serena Hotel?
Yes, the wonderful 4-star Lake Kivu Serena Hotel features a swimming pool.
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Rooms and Guests2 Guests, 1 room